Fanduel Customer Support Team

Develops and publishes an online daily fantasy sports game. When factoring in bonuses and additional compensation, a customer support agent at fanduel can expect to make an average total pay of $21.

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See all customer support agent salaries to learn how this stacks up.

Fanduel customer support team. Until the end of the interview you have no clue which team you are actually interviewing for. Based in dublin, ireland, the company became. That's no easy task, which is why we're so dedicated to building a winning team.

Has emerged as the top business in this new market, nabbing a 42% share of u.s. Be part of a collaborative team using email, chat, and phone support to rapidly resolve issues and inquiries, exceed expectations, and deliver outstanding support to. Others, including fanduel’s chief rival draftkings , have expressed interest in canada’s most populous province.

Fanduel is among the collection of betting brands owned by flutter entertainment. The company offers players the ability to draft a new team at any time and pitch it. Anonymous interview candidate in new york, ny.

For the past 5 months i’ve been working as a product management intern for the responsible gaming team at fanduel. Sports wagers in june, up from 35% only two months earlier, according to estimates from research. The customer operations agent is responsible for the inbound and outbound customer contacts for the fanduel groups brands.

The process took 3 weeks. If you are having difficulty accessing any content on this website, please visit our accessibility page. Lopez has quietly been brilliant for a month now and you wouldn’t know it by this price.

Greater new york city area. Customer support agent (7) customer service (3) project manager (3) marketing associate (2) designer (2) customer support (2) seasonal customer support agent (2) customer service agent (2) marketing (2) show more job titles show less job titles That's no easy task, which is why we're so dedicated to building a winning team.

The average fanduel hourly pay ranges from approximately $20 per hour for a customer service representative to $21 per hour for a customer operations agent. I interviewed at fanduel (new york, ny) in may 2019. In the systems design round, you’d think they want to test your overall system design knowledge but no they’d force the whole interview to be around database and sql queries even though nowhere in the job description they have mentioned anything at all about working.

Everyone on our team has a part to play responsible for contact center and contact center operations quarterback critical site issues and escalate to the proper channels to. Agents will provide complete, accurate responses to subscriber contacts regarding fanduel's dfs, sportsbook, casino and/or account wagering (horse racing) services. And make no mistake, we are here to win, but we.

Own escalations from channels including, bbb, state regulatory agencies, fanduel’s compliance team and other groups across fanduel. Filing from fanduel shows some players have lost more than $10,000 betting on site and a handful have lost more than $50,000. That said… liked by jen giudice

Fanduel employees rate the overall compensation and. Identify user insights and trends to customer experience. This estimate is based upon 3 fanduel customer support agent salary report(s) provided by employees or estimated based upon statistical methods.

Duties include, but are not limited to, supervising and managing the customer support team, training new customer support agents and supervisors to provide the highest standards of customer service and ensuring that all. Australian online bookmaker pointsbet holdings is building out a canadian team in toronto, led by a former rogers strategist. The average fanduel salary ranges from approximately $130,000 per year for a manager to $154,707 per year for a senior software engineer.

The customer operations manager is responsible for ensuring that fanduel customers remain satisfied throughout their experience. The team is involved in variety of different tasks, ensuring the players' experience is a positive one.

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